[GregoryA]

Αρχική Δημοσίευση από aeriko

Μήπως να μαθαίναμε κι εμείς από τι προήλθε η ζημιά;

Just had a response from BMW's tame PR company.

I twittered about the number of fd failures to @BMWMotorrad and they responded quickly by putting me in touch with their PR company.

Nothing much happened until today when I twittered again about the lack of response and ...... got an email just now. Coincidence or "the power of Twitter"

Here's the response:

Hi Ian,

The R 1200 GS is the best-selling motorcycle over 500cc in the world, selling on average 20-25,000 units a year to generally satisfied customers. Whilst any single problem that a BMW customer experiences is one too many, unfortunately problems do occasionally occur. Whilst it is of little comfort to those customers that have experienced problems with their final drives, the actual occurrence ratio is very low and a vast majority of R 1200 GS riders have not experienced any faults at all.

Should a customer notice a problem with the final drive on their GS then they should take it to their local BMW Dealer who will deal with as quickly and efficiently as possible.

Kind regards,
Scott

If you are on Twitter and you want to ask BMW about it just copy/paste this into your Twitter box:

@BMWMotorrad #fd_failures Hi, I've a problem with the final drive on my R1200GS. Can you help?

See what response you get.

Σχολια για την επιστολή

Well the poll on this site indicated that very low number to be about 17%, so this equates to 4250 every year - not what I would call low!

http://www.ukgser.com/forums/showthr...light=exploded

I know I have moaned a lot, but I have seen several other people appear on this forum in the last week or so, all considering a GS but expressing concern about this very problem.

Doubt BMW give a stuff about the 150,000 or so people who they have already fleeced, only the thought of those 25,000 units a year ending up sat unsold in a warehouse will get them to do anything about it